Support

We are here to help with account, billing, scan, and app issues.

Email support@moggoai.app and include the device model, iOS version, app version, and a short description of what happened.

• Account help: Sign-in issues, profile updates, data deletion, and account recovery.
• Billing help: Subscription status, restore purchases, and App Store cancellation guidance.
• Scan help: Upload problems, missing results, camera issues, and unexpected scores.
• Safety reports: Abuse, impersonation, inappropriate content, or leaderboard concerns.

App Store Purchases

Subscriptions and refunds are managed by Apple. You can cancel or change subscriptions in your Apple account settings.

Response Time

We aim to review support requests as quickly as possible. Complex account or safety issues may take longer to investigate.